Last updated: July 7, 2026
This Privacy Policy explains how Neat Freaks Cleaning Service ("Neat Freaks," "we," "us," or "our") collects, uses, and protects information when you visit neatfreaks.org or contact us through our website, quote forms, phone, or email.
Information We Collect
When you request a quote, book a service, or reach out to us, we may collect the information you choose to provide, including:
- Your name
- Phone number
- Email address
- Service details (the type of cleaning you need)
- Address or service location
- Photos or videos, if you upload them to help us scope the job
- Booking or quote preferences (timeline, frequency, access notes)
- Optional website or business information, if relevant to your request
How We Use Your Information
We use the information you provide to:
- Prepare and send you quotes and estimates
- Respond to your inquiries and messages
- Schedule and coordinate cleaning services
- Manage customer records and job history
- Improve our services and customer experience
SMS / Text Messaging
If you opt in, we use SMS/text messages only to follow up on your quote request. We do not use text messaging for marketing or promotional campaigns.
- SMS/text messages are used only for quote request follow-ups.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to opt out at any time, or HELP for help.
- Consent to receive text messages is not a condition of purchase.
Mobile opt-in information and consent are never shared with third parties for marketing purposes.
How We Share Information
We do not sell your personal information. We may share information only with service providers that help us operate our business, forms, and communications (for example, our online form and messaging tools), and only as needed to provide our services. We may also disclose information where required by law.
Data Retention & Your Choices
We keep the information you provide for as long as needed to serve you and maintain our business records. You can contact us at any time to request an update to, or removal of, your information where applicable.
Contact Us
Questions about this Privacy Policy or your information? Reach out anytime:
- Email: info@neatfreaks.org
- Phone: (747) 243-0552
- Website: neatfreaks.org